Terms & Conditions

Welcome to Shreeva Jewellery. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms.

1. Use of Website

• You must be at least 18 years old or have permission from a legal guardian to use this website.
• You agree not to misuse our services or website for fraudulent, unlawful, or harmful activities.

2. Account Responsibility

• If you create an account, you are responsible for maintaining its confidentiality and for all activities that occur under your login.
• We reserve the right to suspend or delete accounts that violate our policies or are suspected of misuse.

3. Product Descriptions & Availability

• We strive for accuracy, but we do not guarantee that product descriptions, prices, or other content is error-free.
• All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.

4. Pricing & Payments

• All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
• We reserve the right to change prices or promotional offers at any time.
• Payment must be completed using accepted methods at checkout.

5. Order Confirmation & Cancellation

• Once your order is placed, you will receive an order confirmation email.
• We reserve the right to cancel orders at our discretion (e.g., stock issues, pricing errors, fraud suspicion).
• Customers may not cancel orders once shipped.

6. Refund & Return Policy

• We do not accept returns or exchanges, except for products found to be defective upon delivery.
• Customers must report defects within 3 days with proper proof.
• If approved after verification, a refund will be processed within 15 days to the original payment method.

7. Shipping & Delivery

• Orders are processed within 1–3 business days.
• Estimated delivery: 4–7 business days across India.
• Delays may occur due to courier issues, weather, or holidays. We are not liable for such delays.
• Customers are responsible for entering a correct delivery address.

8. Intellectual Property

• All content on this website (designs, images, logos, text, etc.) is owned by Shreeva Jewellery.
• Reproduction, reuse, or modification without permission is strictly prohibited.

9. Third-Party Links & Services

• Our site may contain links to third-party platforms like payment gateways or analytics services.
• We are not responsible for their content or data practices. Please review their respective privacy policies.

10. Limitation of Liability

• We shall not be liable for any indirect, incidental, or special damages arising from the use or inability to use our services or products.

11. Force Majeure

We are not liable for any failure or delay in our obligations due to events beyond our control, including:

• Natural disasters
• Pandemics
• Lockdowns
• Transport disruptions
• Internet outages

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in [your city, e.g., Ahmedabad, Gujarat].

13. Entire Agreement

These Terms, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Shreeva Jewellery.

14. Contact Us

If you have any questions about these Terms, please reach out to us:
📧 Email: contact.shreevajewellery@gmail.com