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1. What products do you offer?
We offer high-quality fashion accessories including Rings, Keychains, Pendants, Couple Pendants, Kada, Personalized Gifts, Rakhi, and 3D Bar designs. These are not made of real gold or silver but are crafted for durability and premium look.
2. Are your products customizable?
Yes! We specialize in personalized products. You can add names
to make your item truly unique.
3. Do you provide a certificate with your products?
Since our products are not made of real gold or silver, certificates are not provided. However, we ensure top-quality materials and craftsmanship in every piece.
4. Do you offer jewelry repair services?
No, we currently do not offer repair services.
5. Is it safe to buy jewelry online from your website?
Yes, shopping on our website is completely safe. We use secure payment gateways and encrypted connections to protect your personal and payment information.
6. What payment methods do you accept?
We support all major and secure payment methods. These options will be available for you to choose from at the checkout page.
Privacy Policy
At Shreeva Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.
Information We Collect
- Personal details (name, email, phone number, etc.)
- Order and payment information
- IP address, browser and device data
- Behavioral data (e.g., pages visited, time spent)
How We Use Your Information
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To improve our website, services, and user experience
- To send promotional messages (if you've opted in)
- For analytics and internal reporting
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Deliver relevant ads through remarketing
You can control or disable cookies through your browser settings.
Use of Third-Party Services
We use trusted third-party services that may collect or process data:
- Shopify: Our e-commerce platform, which stores and manages your order and account data.
- Google Analytics: Tracks user interactions for analytics.
- Meta (Facebook/Instagram) Pixel: Used for personalized advertising.
- Payment Gateways (e.g., Razorpay, PayPal): Process your payments securely.
These services have their own privacy policies, which we encourage you to review.
Data Retention
We retain your data only as long as needed for order processing, legal compliance, or customer service purposes.
Data Security
We implement industry-standard security measures such as SSL encryption to protect your data.
Your Rights
- Request access to your personal data
- Request correction or deletion of your data
- Opt-out of marketing emails anytime by clicking “unsubscribe” in our emails
To exercise your rights, contact us at: contact.shreevajewellery@gmail.com
Policy Updates
We may update this policy occasionally. Any changes will be posted on this page with a revised date. Continued use of our website signifies your acceptance of the updated terms.
Contact Us
If you have questions about this policy or your personal data, please contact:
📧 Email: contact.shreevajewellery@gmail.com